Privacy Policy
Last updated: April 20, 2026
Local Hub (“we,” “us,” or “our”) operates the website https://local-hub.net (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, register an account, or make a purchase.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
a. Information you provide directly
- Full name, email address, phone number, and delivery address (when you register or place an order)
- Billing information and payment details processed securely through our payment gateway
- Account credentials (username and password)
- Vendor/shop details if you register as a vendor (shop name, shop URL, business contact)
- Any information you submit through our contact form or customer support channels
b. Information collected automatically
- IP address, browser type, device information, and operating system
- Pages visited, time spent on the Site, referring URLs, and browsing behavior
- Cookies and similar tracking technologies (see Section 6)
c. Information from third parties
- Payment confirmation data from our payment processor
- Shipping and delivery status from our courier partners
- Analytics data from services such as Google Analytics and Meta (Facebook/Instagram)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your orders, account, or customer service requests
- Process payments securely through our payment gateway
- Manage vendor accounts and facilitate transactions on our multi-vendor marketplace
- Send promotional emails, newsletters, and marketing communications (only with your consent — you may opt out anytime)
- Improve our Site, products, and services
- Prevent fraud, protect against unauthorized transactions, and ensure the security of the Site
- Comply with applicable Egyptian laws and regulations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Vendors/sellers on our marketplace — only the information necessary to fulfill your order (name, shipping address, phone number, order details)
- Payment processors — to securely process transactions
- Courier and shipping companies — to deliver your orders
- Service providers — hosting, analytics, email services, and marketing tools that help us operate the Site
- Legal authorities — when required by law, court order, or to protect our legal rights
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
4. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, tax, and accounting obligations under Egyptian law
- Resolve disputes and enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmitted through the Site
- Secure payment processing through PCI-compliant payment gateways
- Restricted access to personal information on a need-to-know basis
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences and login information
- Keep items in your shopping cart
- Analyze Site traffic and user behavior
- Deliver personalized content and advertisements
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details in Section 11.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Third-Party Links
Our Site may contain links to third-party websites, including our brand partners’ pages and social media platforms (Instagram, TikTok). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Website: https://local-hub.net/contact-us/
- Address: Local Hub, Waslet Dahshor, Zayed 5, El Sheikh Zayed, Giza, Egypt
- Instagram: @localhub.egy
- TikTok: @localhubegy
© 2026 Local Hub. All rights reserved.
